Loyalty Program

Get rewarded with Cool Aroma Spa Loyalty Program. Here is how you can grab it!

Should you wish to join the program you will be given a credit card-size Loyalty Card upon request provided that you supply the following data which will be kept confidential:

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Note: *Please take a screenshot of the screen after you fill the form and show it at the spa reception to get your loyalty card

Your Loyalty Card will be stamped by our Receptionist at the time of payment and prior to your departure from our Spa.

One square of the Loyalty Card grid will be stamped for every full AED 220 spent or for every 1 hour of treatment* completed, whichever is more beneficial to you.

For example: if you take treatments* amounting to, say, AED 385 with a rated time of 2 hours+ then you will receive 2 stamps on your card (for 2 hours completed). Similarly if you spend, say, AED 445 on treatments* with a combined time of less than 2 hours you will still get 2 stamps as your spend was AED 440+.

Once you have 9 stamps on your Loyalty Card you will be entitled to up to 1 hour of treatment* FREE or up to AED 220 off your selected treatment(s)* upon surrender of your card to the Receptionist. You will then be able to request a further Cool Aroma Loyalty Card.

*Terms and Condition of Loyalty Program

Please note the following terms and conditions
1. Points will only be awarded during the Card-holder’s session visit on presentation of their card.
2. Our Loyalty Program applies to:
          - MASSAGES (time or cost)
          - FACIALS (time or cost)
          - BODY SCRUB (time or cost)
          - WAXING (cost only)
          - PRODUCT PURCHASES (cost only)
3. Packages and Manicure/Pedicure are not included in the program.
4. Parts of an hour or spends less than AED220 cannot be rolled over to another visit.
5. When redeeming a full Loyalty Card for a FREE service or Products, the card must be surrendered to the
Receptionist. The FREE treatment time or cost must be taken in one session and may not be split
between visits.
6. Your Loyalty card may not be used in conjunction with any other offers.
7. Cards can be kept for the Card-holder in the Spa upon request, however, it is the Card-holder’s
responsibility to check that stamps are correctly recorded at the time of treatment.
8. Cards have a life of 18-months from date of first stamp.

Due to the popularity of the program you are strongly advised to book your treatment sessions in advance by calling our Receptionists on 04 370 9706 (Oud Metha branch) or 04 420 3344 (Business Bay branch) to make an appointment.

We look forward to welcoming you to our Loyalty Program.

The Cool Aroma Team

Terms & Conditions are subject to change without notice.

Branch 1: Prism Tower, Business Bay, Dubai.
Branch 2: Shop 14, Al Nasr Plaza, Oud Metha, Dubai.
For bookings, email us
on bookings@coolaromaspa.com 
For all other matters, email us on info@coolaromaspa.com

Prices Are Inclusive of VAT at 5% 
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